Your privacy matters to us. This Privacy Policy explains exactly what personal data bonus365 collects, how we use it, who we share it with, and the rights you hold as a player on our platform.
🛡️ Privacy at a Glance
A plain-language summary of our key privacy commitments. The full legal text of the bonus365 Privacy Policy follows below.
Every connection to bonus365 is protected by industry-standard 256-bit SSL encryption. Your personal data and payment details are secured in transit at all times — no exceptions.
bonus365 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data is used solely to operate and improve the bonus365 platform.
bonus365 processes personal data in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.
You have the right to request a copy of the personal data bonus365 holds about you at any time. Submit a data access request to our support team and we will respond within 15 business days.
Subject to legal and regulatory retention requirements, you may request deletion of your personal data from the bonus365 platform. We will process verified erasure requests promptly.
bonus365 uses cookies to improve your experience and analyze platform performance. We explain exactly which cookies we use, why we use them, and how you can manage your preferences.
Important Notice
This Privacy Policy ("Policy") describes how bonus365 ("we," "us," or "the Platform") collects, uses, stores, and protects the personal information of users ("you," "Player," or "Data Subject") who access or use the bonus365 platform at bonus365.app. This Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. By using the bonus365 platform, you consent to the data practices described in this Policy.
bonus365 is committed to protecting the privacy and security of the personal information entrusted to us by our players. We understand that privacy is important to you, and we take our obligations as a data controller seriously. This Policy sets out in clear terms what personal data we collect, why we collect it, how we use it, and the rights you have in relation to your data.
This Policy applies to all personal data collected through the bonus365 platform, including data collected via our website at bonus365.app, our mobile-optimized platform, customer support interactions, and any other channels through which you interact with bonus365.
Please read this Policy carefully. If you have any questions about how bonus365 handles your personal data, you can contact our Data Protection Officer at any time using the contact details provided in Section 14 of this Policy.
Data Controller: For the purposes of the Philippine Data Privacy Act of 2012, bonus365 acts as the data controller in respect of the personal data it collects and processes in connection with the operation of the bonus365 platform.
bonus365 collects personal data that is necessary for the operation of the platform, compliance with legal and regulatory obligations, and the delivery of a safe and personalized gaming experience. The categories of personal data we collect include:
Full legal name, date of birth, nationality, government-issued identification number (such as a Philippine National ID, passport, or driver's license number), residential address, email address, and mobile number. This data is collected during registration and as part of our Know Your Customer (KYC) verification process.
Payment method details including GCash account numbers, PayMaya account details, bank account information (BPI, BDO, Metrobank, and other Philippine banks), transaction history, deposit and withdrawal records, and account balances. Note that bonus365 does not store full card numbers or CVV codes — payment card data is handled directly by our certified payment processors.
IP address, device type and identifiers, browser type and version, operating system, referring URLs, pages visited on the bonus365 platform, session duration, clickstream data, game history, wagering activity, and login timestamps. This data is collected automatically when you use the platform.
Records of your communications with the bonus365 customer support team, including live chat transcripts, email correspondence, and any feedback or complaints you submit. We may also retain records of promotional communications sent to you and your responses to them.
Information related to your use of responsible gaming tools, including deposit limits, session time limits, cooling-off periods, and self-exclusion requests. This data is processed to fulfill our duty of care obligations and to comply with applicable gaming regulations.
| Data Category | Examples | Purpose |
|---|---|---|
| Identity & Contact | Name, DOB, ID number, email, mobile | Registration, KYC, account management |
| Financial | GCash, bank details, transaction history | Deposits, withdrawals, fraud prevention |
| Technical & Usage | IP address, device ID, game history | Platform security, analytics, personalization |
| Communications | Support chat logs, email records | Customer service, dispute resolution |
| Responsible Gaming | Limit settings, self-exclusion status | Player protection, regulatory compliance |
bonus365 collects personal data through the following means:
bonus365 uses the personal data we collect for the following purposes:
To create and manage your bonus365 account, verify your identity, process deposits and withdrawals, provide access to games and platform features, and deliver customer support. This processing is necessary for the performance of our contract with you.
To comply with our obligations under the Philippine Data Privacy Act of 2012, PAGCOR regulations, anti-money laundering (AML) laws, and other applicable legal requirements. This includes conducting KYC checks, monitoring transactions for suspicious activity, and maintaining records as required by law.
To detect, investigate, and prevent fraudulent activity, unauthorized account access, bonus abuse, and other prohibited conduct. bonus365 uses automated systems and manual review processes to monitor platform activity for security purposes.
To monitor gaming activity for signs of problem gambling, enforce responsible gaming limits and self-exclusion requests, and fulfill our duty of care obligations to players. This processing is carried out in the legitimate interests of player protection and regulatory compliance.
With your consent, to send you information about bonus365 promotions, new games, and special offers that may be of interest to you. You may withdraw your consent to marketing communications at any time by updating your account preferences or contacting our support team.
To analyze how players use the bonus365 platform, identify areas for improvement, test new features, and optimize the overall gaming experience. This processing is carried out in our legitimate interests as a platform operator.
Under the Philippine Data Privacy Act of 2012, bonus365 processes your personal data on the following legal bases:
Your Right to Object: Where bonus365 processes your personal data on the basis of legitimate interests, you have the right to object to that processing. Please contact our Data Protection Officer if you wish to exercise this right.
bonus365 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:
Third-party service providers who assist bonus365 in operating the platform, including payment processors (such as GCash, PayMaya, and banking partners), identity verification providers, cloud hosting providers, customer support software providers, and analytics platforms. All service providers are contractually required to process personal data only on our instructions and in accordance with applicable data protection laws.
PAGCOR, the National Privacy Commission of the Philippines, the Anti-Money Laundering Council (AMLC), and other competent regulatory or law enforcement authorities, where disclosure is required by law, court order, or regulatory requirement.
Fraud prevention and identity verification agencies where necessary to detect and prevent fraudulent activity, money laundering, or other criminal conduct on the platform.
In the event of a merger, acquisition, restructuring, or sale of all or part of the bonus365 business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any changes to this Privacy Policy that may result.
bonus365 retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law and regulation. The following retention periods apply:
| Data Type | Retention Period | Basis |
|---|---|---|
| Account and identity data | Duration of account + 5 years after closure | Legal and regulatory obligation |
| Financial transaction records | 5 years from transaction date | AML and tax compliance |
| Customer support records | 3 years from last interaction | Legitimate interests, dispute resolution |
| Marketing preferences | Until consent is withdrawn | Consent |
| Technical and usage logs | 12 months from collection | Legitimate interests, security |
| Self-exclusion records | Duration of exclusion + 5 years | Legal obligation, player protection |
Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with our data disposal procedures.
bonus365 uses cookies and similar tracking technologies to enhance your experience on the platform, analyze usage patterns, and support platform security. A cookie is a small text file placed on your device when you visit a website.
You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling certain cookies may affect the functionality of the bonus365 platform. Strictly necessary cookies cannot be disabled as they are essential for the platform to operate.
bonus365 implements appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. Our security measures include:
While bonus365 takes all reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. You are responsible for keeping your account credentials confidential and for notifying us immediately if you suspect any unauthorized access to your account.
Data Breach Notification: In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, bonus365 will notify the National Privacy Commission of the Philippines and affected players in accordance with the requirements of the Philippine Data Privacy Act of 2012.
Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by bonus365:
To exercise any of these rights, please contact our Data Protection Officer using the details provided in Section 14. We will respond to all verified requests within 15 business days. We may need to verify your identity before processing your request.
The bonus365 platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. bonus365 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account.
If you are a parent or guardian and believe that a minor has registered on the bonus365 platform or provided us with personal data, please contact us immediately at [email protected] so that we can take appropriate action.
The bonus365 platform may contain links to third-party websites or services. This Privacy Policy applies solely to the bonus365 platform and does not cover the privacy practices of any third-party websites or services. bonus365 is not responsible for the content or privacy practices of any third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
bonus365 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal requirements, or platform features. When material changes are made, we will notify registered players via email or through a prominent notice on the bonus365 platform. The date of the most recent revision is indicated at the top of this page.
Your continued use of the bonus365 platform following the posting of any changes to this Privacy Policy constitutes your acceptance of those changes. If you do not agree to the revised Policy, you should stop using the platform and may request account closure in accordance with our Terms & Conditions.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way bonus365 handles your personal data, please contact our Data Protection Officer:
bonus365 Data Protection Officer
Email: [email protected]
Support: [email protected]
Live Chat: Available 24/7 via the bonus365 platform
Response Time: Within 15 business days for data privacy requests
If you are not satisfied with our response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. For more information about your rights under the Philippine Data Privacy Act of 2012, you may visit the National Privacy Commission's official resources.
For questions about responsible gaming or to request self-exclusion, please visit our Responsible Gaming page. For the full terms governing your use of the bonus365 platform, please review our Terms & Conditions.
🎮 Play with Confidence
Now that you know how we protect your privacy, enjoy the full bonus365 experience — hundreds of games, instant GCash payouts, and 24/7 support, all in a secure environment built for Filipino players.
21+ only. Please play responsibly. bonus365 operates under PAGCOR oversight.